Privacy & Cookie Policy
If you visit our website nybe.be or one of our other domains that forward to this website, personal data will be processed from you. NYBE considers your privacy of great importance.
To respect your privacy as well as possible, we use several standards:
- Inform: We want to inform you as good as possible about how and why we process your personal data. We do this through this policy.
- Limit data: We try to limit our collection of personal data to what is necessary for the proper functioning of our website and services.
- Security: We take appropriate security measures to protect your personal data.
- Consent: We ask for explicit consent in cases where your consent is required by law regarding data processing.
- Rights: We respect your right to access, correct or delete the personal data we process about you and any other rights you may have under applicable privacy laws.
In this privacy and cookie policy you can read how we put the above into practice.
The use of personal data
When using our websites, you leave certain information with us. That can also be personal data. We collect, store and use the personal data, which are provided directly by you (for example via the contact form on the website) or of which it is clear upon submission that it is provided to us for processing.
We will not use your personal data for purposes other than those for which we obtained it, unless you have given prior permission to do so or whether we are allowed or required to do so by law. Depending on which functionalities or services you use via the website or our services, we can process the following personal data
from you:
- Name and address details;
- Telephone number;
- Billing information;
- Payment details;
- Email address;
- Login data;
- Gender;
- IP address;
- [……]
Your personal data will be used by us for the following purposes, but not limited to these purposes:
- Granting access to the website;
- Offering functionalities via the website;
- Invoicing the purchased services;
- Registering domain names;
- Sending newsletters;
- Improving and evaluating our website and services;
- Answering and handling the questions you have asked;
- Offering targeted advertisements through search engines;
- Offering targeted advertisements through marketing platforms (such as: Facebook, LinkedIn, …).
- […….]
Contact form and emails
If you have any questions about NYBE or the services offered by us, please contact us. You can contact us by email or by telephone between office hours (except for public holidays and cases of force majeure). Our contact details can be found on the website: nybe.be.
If you fill in the contact form on the contact page, or if you send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the complete answer and handling thereof.
Email processing is possible but not limited to the following parties:
|
Party
|
Goal
|
Establishment
|
Service
|
|
Google
|
E-mail traffic
|
US (Privacy Shield)
|
G Suite
|
|
CRM
|
CRM management
|
US (Privacy Shield)
|
Customer Relations
|
|
Administration
software
|
Administration
|
US (Privacy Shield)
|
Administration
|
|
Support software
|
Support
|
US (Privacy Shield)
|
Ticketing system
|
|
Email software
|
Email marketing
/Internet marketing
|
US (Privacy Shield)
|
Email marketing
|
|
Payment provider
|
Processing payments
and sending marketing
or non-marketing
related emails.
|
EU / US (Privacy
Shield)
|
Information necessary
for making payments
as well as advertising
or tracking payments
by email.
|
(Note: the above can change.)
Cookies
Cookies are used on our website. A cookie is a small file that is sent along with the pages of our website and stored in the memory of your device. The information stored in a cookie can be transferred to our own secure servers or those of a third party.
Cookies are used on our website to:
- Enable certain functionalities of the website and to protect the website (technical & functional cookies);
- Analyze the use of the website and on that basis improve / optimize the website and our services (analytical cookies);
- Make the web offer more interesting for you by means of targeted advertisements through various channels (advertising cookies);
- To offer you the opportunity to share the information on our website via various “social media” (social media cookies).
When you first visit our websites, a banner will be displayed stating that if you accept our policies on the website, you are authorizing us to use cookies and plug-ins as described in this privacy and cookie policy.
We have no control over what third parties themselves do with data obtained through the cookies placed. More information about how these parties store the data obtained and what they do with this data can be found in the privacy statement of the parties concerned (note: this can change regularly).
These cookies and plugins may include but are not limited to the following:
|
Party
|
Type
|
Establishment
|
Service
|
|
Google
|
Analytical cookies
|
US (Privacy Shield)
|
Analytics, Tag
manager, …
|
|
Google
|
Advertisement cookies
|
US (Privacy Shield)
|
Adwords, remarketing
snippets, …
|
|
Facebook
|
Advertisement cookies
|
US (Privacy Shield)
|
Facebook pixel, like &
share buttons, page
includes, API
connections, …
|
|
Mailsoftware
|
Advertisement cookies
|
US (Privacy Shield)
|
Advertisement
cookies, plug-in/script
for opt-in email
newsletter and
remarketing/reminders
|
|
Retargeting software
|
Advertisement cookies
|
US (Privacy Shield)
|
Displaying targeted
advertisements by
means of cookies.
|
|
Smartlook
|
Analytical cookies
|
US (Privacy Shield)
|
Smartlook, script for
recording website
activity (relevant for
bug detection and
improving the
experience), …
|
|
LinkedIn
|
Advertisement cookies
|
US (Privacy Shield)
|
Pixel / Remarketing
service, …
|
|
Wordpress
|
Technical & functional
cookies
|
US (Privacy Shield)
|
CMS
|
|
Joomla
|
Technical & functional
cookies
|
US (Privacy Shield)
|
CMS
|
|
Drupal
|
Technical & functional
cookies
|
EU
|
CMS
|
|
Other CMS
|
Technical & functional
cookies
|
EU / US
|
CMS
|
|
Cloudflare
|
Technical & functional
cookies
|
US (Privacy Shield)
|
Improvement of web
performance and
technically relevant
identification of a user
with emphasis on
security.
|
|
*
|
Technical & functional
cookies
|
EU
|
Technically relevant
cookies with regard to
(improved)
effectiveness/functiona
lity of the website.
|
|
*
|
Social media cookies
|
EU / US
|
Cookies that make it
possible to share
certain parts of the
website on social
media.
|
|
Payment provider
|
*
|
EU / US
|
Cookies that are
necessary for making
payments as well as
advertising or tracking
payments via cookies.
|
(Note: the above can change). The Asterix refers tot he regex symbol (*). It indicates that is is
comprehensive / wildcard.
Enabling and disabling cookies
You can disable the placing of cookies by changing your browser settings. Check your browser manual for exact instructions. Keep in mind that (certain functionalities on) the websites may not work fully if you disable the cookies. The websites or parts thereof may also refuse access to this.
Deleting cookies
Most cookies have an expiration date. This means that they automatically expire after a certain period and no longer register data from your site visit. You can also choose to manually delete the cookies before the expiry date has passed. For more information, please consult your browser’s manual.
If you do not wish to share certain cookies, such as targeted advertisements, you can unsubscribe. This can be done by email. Send an email to [email protected] for this. Even when you are unsubscribed, you may continue to see ads, but they are not NYBE-personalized
Websites of third parties
This privacy and cookie policy does not apply to websites and services of third parties that are connected to our website by means of links or scripts / plug-ins. We cannot guarantee that these third parties handle your personal data in a reliable / secure manner. We recommend that you read the privacy statements of these websites before using these websites.
Confidentiality and disclosure to third parties
We treat your personal data confidentially. We will not provide the personal data that we collect via our website to other parties, unless this is necessary in the context of the execution of the agreement or in cases where we are allowed or required to do so by law.
Security
We take appropriate security measures to limit abuse of and unauthorized access to your personal data. For example, we ensure that only the necessary persons have access to your data and that access to your personal data is protected.
Retention period
We do not store your personal data longer than is necessary for the purposes for which the data was provided or obtained, considering the purposes of the processing and any legal retention periods.
Data subjects’ rights
If you have provided us with personal data, you can send us a request to view, change or delete this data. You can address your requests to [email protected] or by registered letter to: Schaapsweg 114, 3550 Heusden-Zolder (België).
To prevent misuse, we will ask you to identify yourself before we send data. When it comes to accessing personal data linked to a cookie, you must send a copy of the relevant cookie. You can find it in the settings of your browser.
Changes to privacy and cookie policy
We reserve the right to adjust this privacy and cookie policy. If a change occurs, a notification will be published on our website. It is therefore recommended to consult this statement regularly so that you are aware of any changes.
Contact
If you have any questions or comments after reading our privacy and cookie policy, please contact us using the contact details below.
Schaapsweg 114, 3550 Heusden-Zolder (België)
[email protected]
011 58 41 52